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Our 100% customer satisfaction money-back guarantee
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We always strive to provide you the best possible service, and we make special efforts that you receive the maximum value for your money and a perfect hosting solution for your needs.
We will do everything possible to assure that you are 100% satisfied with our service, and we are happy to provide you with our 30-Day Money Back Guarantee that comes with all our hosting plans.
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Our 30-Day Money Back Guarantee
If you are not completely satisfied with our services within the first 30 days (10 days for reseller accounts) from the opening of the account, you will be given a full refund on your hosting fee minus a $5.00 processing fee. The PayPal refund will be sent out only after customer unsubscribe the hosting service via PayPal and after customer requests the refund within the first 30 day (10 day for reseller accounts) period. Once the initial trial period has expired customers are not entitled to receive a refund according to this guarantee. Domain name registration/renewal fee, and any fees for additional services (ie. additional IPs, disk space, bandwidth, etc.) are non-refundable. Any registration/renewal fees paid by us will be deducted from refunds if a free domain name registration/renewal is provided. Any fees for additional services will be deducted from refunds if provided. If your account has been cancelled or suspended by us due to a violation of the terms of service a refund will not be issued.
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